Policyholders

The Siemsen Group is dedicated to providing policyholders with the highest level of service to ensure they are able to rebuild their life, with the least disruption, following a loss or damage.

We are committed to ensuring our Estimators and Trade Partners:

• Arrive on time
• Listen to the policyholders' needs; and
• Are knowledgeable and prepared

To help ensure the most transparent and frequent communication lines as possible, we offer policyholders exclusive access to Claim Central through the letsrebuild.com.au website - our online system that provides immediate and up-to-date information for policyholders about the status of their insurance claim.

Faced with a Natural Disaster?

To assist you in the event of a natural disaster, please download, print and keep safe a cope of the following documents:

important_-_fire_danger_ratings.pdf (58.21 KB)

important_bushfire_information_for_customers.pdf (93.47 KB)

important_cyclone_information_for_customers.pdf (85.97 KB)

Important_Flood_Information_for_customers.pdf (108.62 KB)

important_storm_information_for_customers.pdf (64.83 KB)

What_To_Do_In_The_Event_of_a_Disaster.pdf (112.23 KB) and keep it in a safe spot.