Insurance Clients
The Siemsen Group is one of Australia’s most innovative building companies. With offices in many rural, regional and metropolitan areas of Australia, we offer the largest geographical presence of any other insurance builder.
What does this mean for our insurance clients?
Our wide geographical spread and trade network mean that we can be on the ground and ready to go whenever a catastrophe event occurs. Our new automated building repair management system, Claim Central (see below), ensures that we consistently provide excellent service and high quality work throughout all regions - while at the same time controlling your main KPI's. We truly understand what drives successful insurance companies, which is why we remain focused on quality of repairs, customer service, cost control and lifecycle minimisation.
Our extensive experience spans some of Australia’s largest natural disasters, so we have worked with a range of insurance clients and are adaptable to their processes and needs. Major events we have worked on include:
| • Cyclone Anthony, 2011 | • Cyclone Yasi, 2011 |
| • Central QLD Floods, 2011 | • Toowoomba/Lockyer Valley Floods, 2011 |
| • Southern QLD Floods, 2011 | • Victorian Floods, 2011 |
| • Perth Hailstorm, 2010 | • Melbourne Hailstorm, 2010 |
| • North QLD Cyclone, 2010 | • Coffs Harbour Floods |
| • Crookwell Hailstorm, 2010 | • South West QLD Floods, 2010 |
| • Victorian Bushfires, 2009 | • Brisbane Storms, 2008 |
| • Sunshine Coast Storms, 2008 | • Charleville Floods, 2008 |
| • Emerald Floods, 2008 | • Mackay Floods, 2008 |
| • Lismore Hailstorms, 2007 | • Blacktown Hailstorms, 2007 |
| • Armidale Storms, 2007 | • Newcastle Floods, 2007 |
What services do we specialise in?
As one of Australia’s largest insurance builders, the Siemsen Group specialises in all areas of commercial and residential insurance building including:
- Catastrophe response
- Insurance building - all trades covering construction & repairs
- Leak detection
- Roof reporting
- Make safe
- Restoration; and
- Facilities management
Technology and Systems
Following the launch of Claim Central, a system that automates each step in the claims process, we now have the technology to provide measurable results for our insurance clients. Claim Central is used exclusively by the Siemsen Group and is Australia's first intelligent, automated building repair management system purpose-built for the insurance industry.
Trade Partner Network
Our team of Trade Partners has extensive experience across a range of industries. We have in place a comprehensive system for managing their performance through our Claim Central partner module, TradesWanted – including incentives, performance targets and quality assurance checks - to ensure your customers receive the highest level of service.