Claim Central for Insurance Clients

Claim Central for Clients


Claim Central is used exclusively by the Siemsen Group and is Australia's first intelligent, automated building repair management system, purpose-built for the insurance industry. 

A centralised system, Claim Central streamlines and automates each step in the claims process and provides insurers with real time and accurate information about the status of a claim through the Claim Central Client module. We have taken 147 manual-based processes and condensed them to 60 automated processes across five main roles - ensuring the shortest lifecycles and highest quality possible on all claims.

 

Claim Central Workflow

The result? An increase in service standards, lower average claim costs, higher quality of work and a reduction in claims lifecycles by up to 60 per cent.

The secure, online Claim Central Client module guarantees insurers have greater access to claims information than ever before. It allows you to analyse, diagnose and interpret job performance data to establish trends, as well as measure the lifecycle of a claim and track average lifecycles.

Moreover, we provide your customers with their own unique login so they can view and track the progress of their claim through their dedicated website, letsrebuild.com.au. This minimises the need for them to call you to enquire about their claim.


What are the benefits for insurers?


How can Claim Central provide these benefits?