Catastrophe Response
As the builder with the largest geographical presence in Australia, the Siemsen Group is able to respond as soon as a catastrophe occurs, no matter where it is. We have the ability to place our staff on location within hours of an event, setting up the infrastructure needed to deal with each incident.
We strengthen our client’s reputation by ensuring their customers’ properties are back to original condition as soon as possible.
The Siemsen Group has managed 22 catastrophe events over the last 4 years.
In 2011 in the space of 6 weeks we managed 6,000 claims following the Queensland floods, Victorian floods, Perth bushfires not to mention Cyclone Yasi. In 2010 we managed 9,000 insurance claims following six natural disasters across five states and one territory in 90 days.
| • Cyclone Anthony, 2011 | • Cyclone Yasi, 2011 |
| • Central QLD Floods, 2011 | • Toowoomba/Lockyer Valley Floods, 2011 |
| • Southern QLD Floods, 2011 | • Victorian Floods, 2011 |
| • Perth Hailstorm, 2010 | • Melbourne Hailstorm, 2010 |
| • North Qld Cyclone, 2010 | • Coffs Harbour Floods, 2010 |
| • Crookwell Hailstorm, 2010 | • South West Qld Floods, 2010 |
| • Victorian Bushfires, 2009 | • Brisbane Storms, 2008 |
| • Sunshine Coast Storms, 2008 | • Charleville Floods, 2008 |
| • Emerald Floods, 2008 | • Mackay Floods, 2008 |
| • Lismore Hailstorms, 2007 | • Blacktown Hailstorm, 2007 |
| • Armidale Storms, 2007 | • Newcastle Floods, 2007 |
CERT System
The Siemsen Group Contractor Emergency Response Team Automated System (CERT System) comprises of a panel (selected nationally) of deployable trades and suppliers who are able to assist in a catastrophe. All are pre trained, qualified and licensed in multiple states.
The panel members are trained exclusively for catastrophe capacity management and work to a fixed schedule of rates to eliminate client exposure to unknown costs.
All Siemsen Group clients have access to 42 levels of catastrophe reporting through log on and password access.
PREP System
The Siemsen Group Priority Response Emergency Planning Automated System (PREP System) is an automated, high volume catastrophe management system that creates disaster response plans based on the type of event, its location, lifecycle requirements and budget.
We tailor each system to a particular client prior to any event.
ERM System
Our Emergency Response Mapping System allows us to anticipate the volume of claims by integrating insurer policy risks at the outset of an event. This system maps all risks including location and distances, which enables us to allocate enough people (from trades, estimators, administration to management) to respond without delay.
At the Siemsen Group, we can’t prevent catastrophe events, but we can provide the technology and systems to manage the subsequent claims efficiently. For more information, contact Sloane Asmussen, Client Account Manager on sasmussen@siemsen.com.au