About Us

Founded in 2002, the Siemsen Group is one of Australia’s largest and most respected builders specialising in managing insurance repairs. With offices in many rural, regional and metropolitan areas of Australia, we offer the largest geographical presence of any other insurance builder.
Services
We provide end to end solutions in the following areas:
Trades Network & Geographical Coverage
Working with a highly experienced team of Trade Partners, covering all trades and regions of Australia, the Siemsen Group is efficiently able to manage insurance building projects of all sizes, conditions and locations. In particular, our size and geographical coverage mean that we are perfectly equipped to handle high volume catastrophe events. With offices in many rural, remote and metropolitan areas of Australia, we are able to act as soon as a major event occurs, no matter where it is.
We have in place a comprehensive system for managing Trade Partners' performance through our TradesWanted system – including incentives, performance targets and quality assurance checks - to ensure your customers receive the highest level of customer care. Our Claim Central system guarantees a consistent national service delivery across all regions. As a result, we have the ability to place our staff on location within hours of an event.
With plans for continued expansion within Australia and overseas, our geographical spread only enhances our ability to meet the needs of our insurance clients.
Technology and Systems: Claim Central
The Siemsen Group is proud to be the exclusive user of Claim Central. Claim Central is Australia's first intelligent, automated building repair management system - purpose-built for the insurance industry. It is a revolutionary system that automates each step in the insurance building process.
Designed exclusively for the insurance industry, Claim Central streamlines:
- Cost control and analysis
- Quality of work
- Customer service
- Client service; and
- Project lifecycles
Find out more about Claim Central >


